FAQs

How long does delivery take? We deliver to all UK addresses within 5–10 working days. You'll receive a confirmation email with tracking information as soon as your order is dispatched.

Does the shower head fit my existing fittings? Yes — our shower heads are designed to fit all standard UK shower fittings. No tools or plumber required. Most customers are up and running in under 2 minutes.

Will it actually improve my water pressure? Absolutely. Our shower heads are engineered to optimise water flow, meaning you'll notice a significant difference from your very first use regardless of your existing water pressure.

What if I'm not happy with my purchase? We offer a hassle-free 30 day returns policy. If you're not completely satisfied, simply contact us and we'll arrange a full refund or replacement — no questions asked.

How do I contact you? You can reach us via the contact form on our Contact Us page and we'll get back to you within 24 hours.

Is it easy to install? Yes — simply unscrew your existing shower head and screw on your Purestream head in its place. No tools, no plumber, no fuss. Full instructions are included with every order.